Effective Date: September 12, 2025
Owner of the platform 24book.co:
Web Solutions Hub LLC
166 Geary St STE 1500, 643
San Francisco, CA 94108, USA
Tax ID (EIN): 37-2186117
Contact email: office@websolutions.online
1. Introduction
This Privacy Policy describes what data we collect through the "24book" platform, how we use, store, and protect it, as well as the rights our users have under applicable laws:
- Personal Data Protection Act of the Republic of Serbia,
- General Data Protection Regulation (GDPR),
- Relevant laws of the United States (CCPA, FTC rules).
By using the platform, users accept this Privacy Policy.
2. Who collects the data
The entity responsible for data collection and processing is:
Web Solutions Hub LLC
166 Geary St STE 1500, 643
San Francisco, CA 94108, USA
Email: office@websolutions.online
3. Data we collect
We collect the following categories of data:
a) From salon owners
- First and last name
- Email address and account password
- Salon information (name, address, contact phone, services, prices)
- Employee data (workers)
b) From salon workers
- First and last name
- Contact information (email, phone)
- Working hours and appointment schedule
c) From clients
- First and last name
- Email address
- Phone number (for sending SMS notifications and reminders)
- Appointment history
d) Technical data
- IP address
- Cookies and similar technologies (for site functionality and analytics)
4. How we use the data
We use the data solely for the following purposes:
- Enabling the creation and management of salon, worker, and client accounts
- Facilitating appointment scheduling and sending confirmations/reminders (SMS, email)
- Communication with users regarding service provision
- Improving platform functionality and user experience
- Compliance with legal obligations
5. Legal basis for data processing
We process data based on:
- User consent (Article 6(1)(a) GDPR) – e.g., when registering an account or signing up for notifications
- Contract execution (Article 6(1)(b) GDPR) – e.g., enabling the use of the platform
- Legal obligations (Article 6(1)(c) GDPR) – retention of accounting and tax data
- Legitimate interest (Article 6(1)(f) GDPR) – service improvement and prevention of abuse
6. Data retention and protection
- Data is stored on secure servers in accordance with industry standards.
- Access to data is restricted and protected by passwords, encryption, and other security measures.
- Data is retained as long as necessary to provide the service or in accordance with legal obligations.
7. Data sharing
We do not sell data to third parties. We may share it only with:
- Service providers (e.g., SMS gateway providers, hosting companies)
- Government authorities if required by law
- Investors and partners in aggregated and anonymous form (without identifying information)
8. Data transfer outside the EU
As a U.S. company, we may transfer and store data in the U.S. All data transfers are carried out in accordance with:
- GDPR standard contractual clauses (SCC)
- Privacy Shield principles and relevant U.S. laws
9. User rights
Users have the right to:
- Request access to their data
- Correct inaccurate or incomplete data
- Delete their data (“right to be forgotten”)
- Restrict data processing
- Transfer their data to another service provider
- Object to data processing
- Withdraw consent at any time
Requests should be sent to: office@websolutions.online
10. Cookies
We use cookies on the site for:
- Login and reservation functionality
- Visitor analytics
- Content personalization
Users can manage cookies through their browser settings.
11. Minor users
Our platform is not intended for individuals under 16 years of age. We do not knowingly collect data from minors.
12. Changes to the privacy policy
We reserve the right to modify and update this Privacy Policy. Users will be notified of any changes via the website or email.
13. Contact
For any questions or requests regarding data protection, you can contact us:
Web Solutions Hub LLC
166 Geary St STE 1500, 643
San Francisco, CA 94108, USA
Email: office@websolutions.online